Recognizing that no homeowner should lose his or her home while experiencing financial hardship and considering the impending problems in the mortgage sector, HOPE NOW, the largest alliance of lenders, servicers, investors and counselors, has taken the necessary steps to prevent home foreclosures by establishing a uniform set of procedures and guidelines for all of its servicer members.

The new guidelines involve four principle objectives, which are to inform, expedite, protect and remedy.

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