Mary Coffin, the executive vice president of loan servicing and post-closing at Wells Fargo Home Mortgage will be traveling to upcoming home preservation events in some of the more distressed areas of the country like St. Paul and Minneapolis, as well as Los Angeles, Oakland and Miami, to learn how better to underwrite customers for loan modifications.

Coffin told National Mortgage News that Wells, the country's second-biggest servicer, has been amping up its mod efforts both through the federal Home Affordable Mortgage Program (HAMP) and on its own, and has doubled its staff to do so, including hiring many former originators who lost their jobs in the market slump. But she sees local markets having a large impact on how her nationwide servicer should proceed with the flood of stressed borrowers.

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