Penny Crosman is Executive Editor, Technology at American Banker and its publisher, Arizent. Prior to taking on this role, she was Editor in Chief of Bank Technology News. She has held senior editorial roles at Bank Systems & Technology, Wall Street & Technology, Intelligent Enterprise, Network Magazine and Imaging Magazine.
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New York Life and D.E. Shaw are among the companies encouraging use of large language models throughout their organizations.
July 17 -
Banks' AI deployments will now be supervised by states and the companies themselves, experts say.
January 23 -
The company has signed an agreement to sell Continental Finance its entire card portfolio.
September 26 -
The banks are testing quantum computing's ability to speed up applications, to alleviate bottlenecks and to do more while consuming less power.
September 25 -
At a New York event, industry practitioners shared how they are addressing cultural, compliance and logistical objections to making loans based on bank account data.
September 13 -
A long-time industry observer and bank regulation expert spells out the steps banks should take to ensure their fintech relationships are safe.
August 5 -
The CEO of the Hauppauge, New York credit union is one of American Banker's 2024 Innovators of the Year.
June 21 -
Despite ESG headwinds in Florida, Climate First Bank in St. Petersburg continues to make "green" loans and plans to show consumers how their purchases affect the environment.
August 23 -
Banks are starting to use the technology, which protects cloud-based data while it's being used by an application.
November 10 - AB - Technology
After a decade of multibillion-dollar tech investments by banks, efficiency ratios have begun to improve and headcounts drop, some industry watchers say. Skeptics counter that other reasons are at play and that it's all hard to measure.
August 30 -
Consumer advocates and fintechs say the traditional credit score and lending systems that use it are murky and perpetuate bias. FICO’s leader points out that new FICO scores use expanded data sets, just as fintechs do.
April 4 -
Banks and companies that use artificial intelligence to make loans agree with regulators that it should be tested for fairness. But they also say traditional loans could be just as biased.
February 14 -
The digital-only bank has adopted machine learning to process loans faster, more accurately and with better fraud detection than in the past.
May 5 -
The company, poised to complete its purchase of Radius Bank, will enjoy new cross-selling opportunities, gain additional sources of fee income and capital as well as benefit from greater regulatory clarity, CEO Scott Sanborn says.
January 20 -
The online lender, which raised $240 million, wants to take its artificial intelligence technology for evaluating borrowers to the next level and expand its partnerships with banks, its CEO says.
December 20 -
The former SoFi chief’s latest startup, Figure, has created what it says is a transparent marketplace for buying and selling assets. Some banks have embraced the technology, but other blockchain projects have stalled because lenders don't want rivals to see their data.
August 25 -
American Express isn't acquiring any loans in its deal for the online small-business lender. Here's what it is getting.
August 18 -
Jane Gladstone, new president of Promontory Interfinancial Network, says the recession will accelerate the shakeout among the nonbank disruptors and that small banks have an opportunity to forge new bonds with the survivors.
July 6 -
Other challenger banks focused on personal loans have struggled since the onset of the coronavirus pandemic.
June 17 -
The heads of the two companies explain how the deal came about, what hurdles they face and how they plan to mash up their very different operations.
February 20


















