Dawn Brummett is ORNL Federal Credit Union’s SVP & Chief Operating Officer.� Dawn is responsible for all loan and deposit operations, including alignment of the core banking system with payment services and integrated mobile and online banking platforms.� Dawn leads ORNL FCU’s efforts to not only meet member expectations for digital technology, but far exceed them. In this role, she spearheaded ORNL FCU’s digital and mobility strategy and initiatives to achieve set business goals.�During her 24-year career at ORNL FCU, Dawn served in several senior management positions, including Vice President of Retail Lending and Operations and Vice President of Member Services. Previous to these roles, Dawn was the Sales Manager who championed ORNL FCU’s Sales and Service Culture and Program implementation and administration.�Dawn holds a Bachelor of Science degree in business and Organizational Management degree from Tusculum College and a Masters in Business Administration from Lincoln Memorial University.
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