David has a successful 20 -year track record in Customer Care in telecommunications and banking industries. He is a seasoned call center expert with 10 years experience managing large scale multi-site call center operations. David has proven strengths in controlling budgets up to $125 million and directing organizations up to 3,500 employees to attain record-setting sales, service, and operations results. He leverages comprehensive knowledge of project management and continuous improvement practices to streamline operations and reduce operating expenses.
Like what you see? Make sure you're getting it all
Authoritative coverage, data and analysis of deals across structured finance markets